How Foundation Repair Corpus Christi works

Step 1: describe the problem

What you noticed, where and when: that is where to start. For foundation repair it generally includes the room or part of the property involved, when it started, how frequently it happens and what you have tried. Photos help, and you need not know the technical name, since identifying the problem is the provider's first job.

Step 2: check your ZIP code

In Corpus Christi, the site covers ZIP codes: . Providers serving Portland, Ingleside, Robstown, Flour Bluff and Aransas Pass also receive requests. A ZIP code on the list begins the confirmation and does not promise an appointment, since the street address and availability are confirmed by the provider.

Step 3: use Call Now or send the request form

Call Now connects you with a provider, and the short form sends your details to a provider so they can reply by phone. The form asks for your name, phone number, ZIP code and the service you need, and it asks for consent for a provider to contact you. Consent is not a condition of purchase.

Step 4: the provider confirms the details

• Your address, property type and access
• What you have seen and what you have tried
• Whether the job fits the provider's service area and schedule
• Any assessment charge before the visit
• Who will attend and what to expect on the day

Step 5: the inspection and the written scope

Expect a sound visit to begin by inspecting the soil, drainage, cracks and floor elevations that bear on your problem, after which the provider names its findings and explains the proposed inspection and repair. Get the scope, the exclusions, the products or parts and the follow-up in writing before you agree.

Step 6: decide, schedule and follow up

Accepting the proposal, comparing another provider and declining are all open to you. Keep the written agreement, the product or parts list and any warranty terms if you accept, and ask what to do, and who to call, if the problem returns.

What to prepare before you call

• Notes on pets, children, allergies or other health concerns
• Who can give access to the property and the best time to reach you
• The date the foundation problem started and any earlier work
• Your street address and ZIP code
• A short description and any photos

What this process is not

Sending a request does not give you a diagnosis, a confirmed appointment, a price or a warranty; it connects you, and the provider supplies all of those. Where a provider makes an unusual promise, for instance a guaranteed result or a phone price for an unseen problem, request it in writing.

A worked example

Here is a typical case. Scratching is heard in the ceiling at night and droppings turn up in the garage. You read the service page that fits, check that your ZIP code is listed and use Call Now. Questions follow from the provider about where the noise was heard, when it started and what the droppings look like, and a time is agreed to inspect the roofline and attic. At the visit you are shown the findings, the proposed inspection and repair is explained and the scope is put in writing. You may compare it with a second opinion, then decide.

Every part of that example is yours to accept, change or decline.

If the provider cannot help

Providers sometimes decline a job, whether because the address is outside their area, the schedule is full or the work is not something they do. Let the person you speak with know you still need help and ask for another business, or send the form again for a different provider to respond.

If you need help right away

For an urgent problem, choose Call Now over the form and describe the urgency. Contact emergency services first if people or property are in danger, for example from fire, flooding, an electrical hazard, a gas smell or a serious allergic reaction. This website is not an emergency service.

Your choices at every step

• You can read first and call later
• You can use the form without calling or call without using the form
• You can ask for the scope and the product or parts list before you agree
• You can compare another provider or decline
• You can ask the provider to stop contacting you

Timing, scheduling and access

How quickly a provider can attend is determined by its schedule, the time of day and the urgency of your problem, so this website gives no arrival window. Give the provider the name of whoever can let it in, say whether gates or pets are involved, and note which times suit you. Agree the visit time and how you will hear about any change.

If the problem changes or gets worse

If the situation changes before the visit, such as water spreading, activity increasing or a part failing, call the provider and say so. A provider can often change the plan, the order of work or the time of the visit when it knows what has changed.